Passes are non-refundable.

No. If you have them on your phone that’s fine. But if for any reason you don’t have your phone or your passes won’t pull up, it’s nice to have the printed pass handy. Without that, you’ll need ID for staff to verify your passes.

As mentioned on the pass itself:
Please keep your passes in a safe place and have them ready to quickly be scanned at the show.
We don’t require everyone print their pass, but it does make a handy backup. If for any reason you can’t present a digital or physical pass, you will need to present ID.

They are delivered to your email where you can print them, or save them to your phone, and bring them to the show. Passes are never mailed.

Yes. Anyone without a wristband will not be allowed entry into the convention. If you lose or cut off your wristband you will need to purchase another.

Kids 10 and under are FREE to attend with an accompanied paid adult.

No worries, head to our passes purchasing page HERE and at the top of the page will be a button labeled, “Resend Confirmation”. Click that and fill out the email address you used to purchase passes with and as long as they are in the system, you will be resent your passes via email.

The prices are just per selfie, not per person. You can have multiple people, but the celebrities reserve the right to modify pricing if they feel there are too many people in one selfie.

Prop weapons are allowed. By Prop we mean no airsoft guns, no sharp swords/knives, etc. There is a prop check prior to entering the show. If your prop does not meet our guidelines you must put it in your vehicle.

The Convention Center does not allow outside food or drink.

Bags are allowed and subject to search at any time by Security, Police, and Event Staff.

Refusal to comply with a bag check will lead to ejection from the event without refund or credit.

The full event schedule goes live only a week or two before the show. This is due to the many moving parts involved with every Special Guest’s schedules. Once complete, the schedule is posted, but subject to change.